Blessed are the nitpickers

If in every scientist lurks a nitpicker – a person who fusses over details – it is simply because scientific experiments require great attention to details. Nitpicking talents vary from one person to another. But, in any group of twelve people, I always have the good fortune to find one perfect representative of the nitpicking species. Nitpickers are part of any audience. They are easily distracted and annoyed by inconsistencies in your slides- and there always are inconsistencies such as misalignment, inconsistencies in font choice, size, colour, and style, inconsistencies in layout, spacing, spelling (spelling mistakes are very irritating), use of capital letters in titles, or inconsistent bullets. The nitpicker will even look at your clothes and nitpick on the way you dress, your choice of colours, etc… The nitpicker is by definition a neat and orderly person, with a particularly developed critical sense. Even if you are not, by any stretch of the imagination, a messy person, the nitpicker may find you “sloppy”, “careless”, or unskilled in design. If the nitpicker is your boss (or your spouse), you know what I mean.

Why are the nitpickers blessed? Because their talent is also a burden, to them and to others. Their highly developed critical eye is a curse. They have to repress their feelings because all that negativity in comments is not good for making friends. They need your gracious spirit. Given a chance to provide honest feedback, they will love you for letting them inspect your slides, particularly if you thank them profusely after their expert nitpicking feedback and take them out to dinner to show your appreciation. It does not matter how good you are, you will never beat the nitpicker at his/her game. And this is not a gender specific skill. Men and women are equally gifted.

The nitpickers are blessed because, without their honest feedback, your slides could be considered sloppy by some in your audience… including people who could influence your career. To them, sloppy slides points to the sloppy or junior researcher. Even if that deduction is far from the truth, you cannot afford to have people associate the two.

Therefore, when your presentation is prepared, and prior to delivering it in front of your audience, identify a nitpicker and ask for help in debugging your presentation to remove all pesky misalignments and inconsistencies. Your audience will be impressed by your care and attention to detail. But give credit where credit is due: always look to heaven to thank the blessed nitpicker :)

(Photo by VMOS, Flickr).

018Sequencing the scientific talk

What can you expect to accomplish in the typical 12-minute presentation one gives at a conference?  Does the expectation of the audience change during the course of a presentation? What do people expect at the start of your talk? Do they keep the same expectation throughout your talk? Be ready to be surprised by the answers to these questions. Our guest, Dr Leong Munkew is CTO and deputy CIO of  the Singapore National Library Board.

017Presenting patents and formulas

Strangely enough, knowing what is important in a patent presentation enables us

1) to bring light on an age-old question: Should one display formulas in a scientific talk?

2) to learn how to position our scientific contribution in the best possible light

Our guest, Dr Leong Munkew, is CTO and deputy CIO of  the Singapore National Library Board.

What can the scientist who presents learn from Herbert Simon (Part 1)

Nobel Laureate Herbert Simon, in a 1969 article entitled “Designing Organizations for an Information-Rich World”, points out the problems created by the wealth of information.

A rabbit-rich world is a lettuce-poor world. [...] Now, when we speak of an information-rich world, we may expect, analogically, that the wealth of information means a dearth of something else – a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently among the overabundance of information sources that might consume it.

Let’s step back from this world view, down to the ballroom where the scientist presents. The problems are similar. During a presentation both presenter and slides are competing for the attention of the audience. Attention, Herbert Simon points out, is not easy to divide.

Human beings are essentially serial, 0ne-thing-at-a-time devices. If they attend to one thing, they cannot simultaneously, attend to another.

Expecting the audience to discover alone how to connect what is heard with what is seen on an information-rich slide, is expecting far too much! Discovering which area on the slide is alluded to by the speech, requires much attention. Because attention, like the time it requires, is scarce, little attention is left for the later (and much more important)  stage of knowledge extraction from the message content. By the time the audience is ready to process the information, the presenter will often have shifted to a new area of interest. And the twain do not meet!

Matching what the eyes see with what the ears hear is not simple. It is not just a matter of helping the eye focus on the area being described (although it helps). The audience has to be familiar with the vocabulary and symbols used, and has to have prior domain knowledge before being able to match oral information with visual information. For example, display multiple colorful shapes on a screen, say a blue dodecagon, a red circle, and a green cone,  and ask the audience: focus on the polygonal shape with an infinite number of sides, and whose shape reflects light in the 620-670 nanometer range. The audience is presumed to have sufficient prior knowledge to identify the shape. But how learned is the audience? How much of the vocabulary used by the presenter is understood by the audience? And what is wrong with “look at the red circle”.

What can we learn from the time-bound antagonistic relationship between attention and information-rich slides?

1) Help the audience visually identify the object requiring people’s attention using the simplest possible vocabulary before you talk about this object, in order to minimize the demands on what will always be a limited attention pool.

2) Decrease the amount of information on a slide (by layering, pruning, or condensing) to a level that allows the audience to have more time to pay attention to what you say because it has less to look at, in a given amount of time.

3) Confine your oral comments to what is visually singled out –  To be matched, oral and visual information require co-location of attention. Synchronize the two. Do not digress.