By Jean-luc Lebrun
Your phone rings. The receptionist tells you the Japanese visitors have arrived. You take the elevator down five floors to the ground floor where the two meeting rooms are. Many people use them, and the furniture frequently gets changed to fit the requirements. You asked for a simple U-Shape table arrangement to accommodate 8 Japanese visitors in the “Small 1” meeting room. As you welcome the visitors, you are given a handwritten note from Suzan, the facilities manager, informing you that the room has been changed due to unforeseen circumstances and that you are now presenting in the “Big 1” – the tables have been arranged in U-Shape as requested.
The only problem is that the “Big 1” is a room for fifty people. The visitors come in and fill in half of the left side of the U-Shape – the side exactly facing the lectern… but perpendicularly. All heads turn right to face you, twisting necks; People bend their torso or move chairs back and forth to get a better view of you. Furthermore, last night you downloaded your presentation in the computer of the “Small 1” meeting room -and your USB drive containing your presentation is five floors up.
The “Small 1” room has a simple audio out cable that fits into the presentation computer and is always on. The “Big 1” has an audio mixer with multiple BNCs,mini stereo Din, XLRs and Mike jacks. The mixer is turned off, you need computer audio out, and the labels on the mixer are totally cryptic. On top of the lectern hiding the presentation computer, is a brief note that suddenly explains why the “Small 1” is taken and why the mixer is turned off: the room’s computer has been removed for repair.You then realize that you had assumed that each room would have a working computer and therefore failed to tell Suzan that you needed one.
As you are wondering what to do, the maintenance man appears with a tall ladder with the intent to change a broken light bulb. He had been told the day before that the room was not occupied since the computer was down. All the Japanese heads turn towards him, then back to you… You’ve reached bottom, or so you think.
A drop of water falls on your head. You look up. All Japanese heads look up, and everybody discovers at the same time the fresh water stain probably caused by a leak in the lavatories upstairs. You return your eyes down to your guests, you raise your hand to apologize, and in the process knock down an empty stainless steel jug from which a large cockroach escapes, flying out and landing on the chair occupied by the head of the Japanese delegation. You swear. They hear you. Now, you have really reached rock bottom.
OK, so maybe I overdid it, but a presentation room is a dangerous place, full of potential unsuspected problems. Can the presenter prevent them all? No, but the presenter can be prepared for them all. What went wrong?
1) Never assume anything when it comes to the presentation room.
2) Always have a copy of your presentation with you, on you.
3) Rehearse in the presentation room the day of the event.
3) Be ready to do an impromptu presentation that does not rely on the computer (a flip chart will do).
4) Never put the blame on anyone because something goes wrong. You will be regarded as an incompetent person trying to discharge his/her responsibilities on others.
5) Keep control of your mouth and avoid foul language – whatever the circumstances.
This said, you don’t need to walk around with a large can of insecticide deforming your bulging trouser pocket… just in case. And when the man with the ladder comes, don’t ignore him. Recognize his presence, and ask him if he would not mind getting an umbrella, and holding it upside down above the leak while on the ladder, to avoid you being wet during your talk. By that I mean, think on your feet, and weave the circumstances in the tapestry of your talk.
Photo source: Flickr, Author Mek22.